Why move
An address on your own name belongs to you
An address ending in @gmail.com, @telkomsa.net or @mweb.co.za lives on someone else's name. If that provider changes its platform or you change internet provider, you have no say in what happens to it. A domain registered in your business's name stays yours, wherever your email is hosted, and it tells customers you are an established business.
How it works
Six steps, booked with you by email
You keep using your old address until the move is done. Nothing is switched off on your side.
Register your domain
We register your business name, for example yourbusiness.co.za, in your name.
Set up your new mailbox
We create your new address on the email plan you choose.
Copy your old mail
Your folders and messages are copied into the new mailbox. You get a report of how many messages moved.
Forward your old address
New mail sent to your old address is forwarded to the new one, where your old provider allows it.
Tell your contacts
We send a short "we have moved" email to your contacts from your new address.
Hand over
You get a setup guide for your phone and computer, and a backup of your contacts and calendar.
Brand Move price
A once-off fee, on your first invoice
Start with Core and add only what you need. Your domain, email and hosting are billed separately from our price list.
| Part | Once-off |
|---|---|
| CoreOnce per business. Domain set-up, first mailbox moved, forwarding, "we have moved" email, contacts and calendar backup, setup guide. | R859once-off |
| Extra mailboxEach additional address moved, forwarded and announced. | R389per mailbox |
| Calendar and contacts importYour contacts and calendar imported into the new mailbox and checked on your phone. MailDock Pro or Workspace only. | R169per person |
| One-page websiteBuilt once from our template with your words: who you are, what you do, how to reach you. Needs SiteBase hosting. | R409once-off |
Your monthly plans
Pick the plans that fit how you work
These come from our standard price list, billed month to month, each with its normal once-off onboarding of R249.
| If you need | Choose | Monthly |
|---|---|---|
| Email on your own name | Domain + MailDock 10 | R139 |
| Email and a one-page website | Domain + SiteBase Starter, which includes basic mailboxes | R209 |
| Calendar and contacts on every device | Domain + MailDock Pro for each person | R179per person |
| Outlook and Office on your computer | Domain + Workspace Professional for each person | R509per person |
A .co.za domain is R109 in the first year and R139 a year after.
What a move costs, start to finish
| Example | First invoice | Then monthly |
|---|---|---|
| Sole trader on Gmail, email onlyCore + .co.za + MailDock 10 + onboarding | R1,356 | R139 |
| Two-person shop on Telkom, with a pageCore + extra mailbox + one-page website + .co.za + SiteBase Starter + onboarding | R2,224 | R209 |
| Consultant on MWEB, diary on the phone, with a pageCore + calendar and contacts + one-page website + .co.za + SiteBase Starter + MailDock Pro + onboarding for both | R2,432 | R388 |
Know before you buy
What Brand Move does, and what it doesn't
Included
- Your old mail copied into your new mailbox, with a report of how many messages moved
- Your old address forwarded to the new one, where your old provider allows it
- A "we have moved" email to your contacts
- A backup file of your contacts and calendar
- A setup guide for your phone and computer
- Your domain registered in your name. It stays yours if you leave.
Limitations
- On basic email (MailDock 10 or SiteBase), only your email moves. Contacts and calendars do not sync between your devices; they stay where they are today.
- We copy what your old provider still holds on its server. Mail kept only in a program on one computer is not included.
- Forwarding from your old address depends on your old provider allowing it.
- Calendar entries are imported once. Your old calendar does not keep syncing afterwards.
- The one-page website is built once from our template. It has no shop, bookings or contact forms, and later changes are booked as Extra work.
Need your calendar and contacts on every device? Choose MailDock Pro as your mailbox and add the calendar and contacts import. They then stay in sync on the web and your phone. If you also want Outlook and Office installed on your computer, choose Workspace Professional.
Questions
Common questions
Will I lose my old emails?
No. Your old mail is copied into the new mailbox, and the original stays with your old provider until you close it. You get a report showing how many messages were copied.
Can I keep using the Gmail app on my phone?
Yes. The Gmail app can show other email accounts, so you can add your new business address to it.
What happens to mail sent to my old address?
Where your old provider allows forwarding, new mail sent to the old address is passed on to your new one. We also email your contacts your new address so they update it.
Who owns the domain?
You do. It is registered in your business's name. If you ever leave us, it goes with you.
Do I have to cancel my Gmail, Telkom or MWEB account?
No. You can keep it as long as you like. Many people keep it open for a few months while contacts update their records.
How do I start?
Email sales@binarytraits.com with your business name, your current email address and how many people need a mailbox. We reply with a quote and book the move with you by email.
Ready to move?
Email sales@binarytraits.com with your business name and current address. We reply by email with your quote.
- Payment
- The once-off fee is on your first invoice, sent on the 25th and due by the 29th. Card or EFT.
- Support
- By email to support@binarytraits.com. Every request gets a ticket number.
- Refunds
- The once-off fee is not refundable once your mail has been copied. Monthly plans run month to month.