Binary Traits Price List

How we look after you

Two levels of care

Every plan includes Foundation care. Add Guided care if you want planned time with us each quarter.

Foundation care

Account setup, renewals, billing and email support. Requests are logged as tickets and answered in scheduled support time.

Included

Guided care

Everything in Foundation, plus a booked 45-minute review each quarter: licences, security settings, storage and what to change next.

R229 / account / month

MailDock email

Professional email on your own domain. MailDock 10, 50 and 100 are basic email, priced per domain. MailDock Pro adds your calendar and contacts on every device, priced per person.

Plan	Monthly
MailDock 10 Basic POP3/IMAP · up to 10 mailboxes · 10 GB total	R139/ domain / month
MailDock 50 Basic POP3/IMAP · up to 50 mailboxes · 50 GB total	R199/ domain / month
MailDock 100 Basic POP3/IMAP · up to 100 mailboxes · 100 GB total	R319/ domain / month
MailDock Pro 50 GB mailbox · mail, calendar and contacts on web and mobile · desktop email app not included	R179/ user / month

About basic email. MailDock 10, 50 and 100 give you mail, webmail and spam filtering only. There are no shared calendars, contacts sync or archiving, storage is shared by all mailboxes in the package, and there is no uptime guarantee. They suit light use. For email your business relies on, choose MailDock Pro or a Workspace plan.

Once-off onboarding on your first invoice: R249 per domain.

Office productivity

Workspace plans

Everything your team needs to work: email, office apps and file storage. Priced per person, month to month.

Plan	Monthly
Workspace Essentials Email · team chat and meetings · web and mobile apps · 1 TB storage	R279/ user / month
Workspace Apps Desktop apps · 1 TB storage · no email	R369/ user / month
Workspace Professional Email · team chat and meetings · desktop apps · 1 TB storage	R509/ user / month
Workspace Secure Everything in Professional · device management · threat protection	R779/ user / month
Shield add-on Virus and threat protection for one person's devices	R129/ user / month

Licensing: one licence per person. Each licence covers that person's own devices: up to 5 PCs or Macs, 5 tablets and 5 phones. Licences can't be shared.

Already have email? Workspace Apps adds the desktop apps to your existing email. Your email stays where it is and is billed separately.

Once-off onboarding on your first invoice: R249 per user.

Web hosting

SiteBase hosting

Fast, secure hosting for the website you or your designer have built. We set up the hosting, SSL and backups and keep the platform running. All plans include free SSL, daily off-site backups and unlimited traffic.

Plan	Monthly
SiteBase Starter 5 websites · 25 GB · 25 basic mailboxes	R209/ month
SiteBase Standard 10 websites · 50 GB · 50 basic mailboxes	R249/ month
SiteBase Plus 20 websites · 100 GB · 100 basic mailboxes	R379/ month
SiteBase Max 30 websites · 200 GB · 200 basic mailboxes	R529/ month

Hosting only: we don't design, build or edit websites, and we don't install or maintain website software, themes or plugins. Upload or migration of a finished site is available as booked Extra work.

Once-off onboarding on your first invoice: R249 per package.

Virtual servers

Compute Nodes

Your own Linux server in South Africa, with fast NVMe storage and a monthly backup snapshot. System updates and health checks are included.

Plan	Monthly
Node 1 1 vCPU · 2 GB RAM · 50 GB NVMe	R419/ server / month
Node 2 2 vCPU · 4 GB RAM · 100 GB NVMe	R679/ server / month
Node 4 4 vCPU · 8 GB RAM · 200 GB NVMe	R1,209/ server / month
Node 4+ 6 vCPU · 16 GB RAM · 400 GB NVMe	R1,969/ server / month
Node 8 8 vCPU · 24 GB RAM · 600 GB NVMe	R2,839/ server / month

Windows Server and control-panel licences are quoted on request.

Once-off onboarding on your first invoice: R909 per server.

Device updates

Patch Shield

Your computers and servers kept up to date automatically. System and common app updates are held for 7 days, installed on schedule, and reported to you every month.

Plan	Monthly
Patch Shield End User Windows and Mac laptops and desktops · monthly update report	R79/ device / month
Patch Shield Server Windows Server, Ubuntu or Debian · monthly maintenance window · checked restart	R299/ server / month

Patch Shield covers updates only. We connect to a device only to fix a failed update. Remote help with anything else is booked as Extra work. Proprietary or in-house software is not included. Other Linux distributions are quoted on request.

Once-off onboarding on your first invoice: R249 per client, covering setup of the update agent and your update schedule.

Internet

Fibre to your door

Uncapped fibre to your home or office. Prices include our Connectivity Care fee of R89 per line, which covers ordering, fault logging and talking to the network for you.

Speed (down / up)	Monthly
10/10 MbpsUncapped	R414/ line / month
20/20 MbpsUncapped	R454/ line / month
30/30 MbpsUncapped	R628/ line / month
60/60 MbpsUncapped	R828/ line / month
120/120 MbpsUncapped	R928/ line / month
200/200 MbpsUncapped	R1,128/ line / month
500/500 MbpsUncapped	R1,278/ line / month
850/850 MbpsUncapped	R1,554/ line / month

Available in selected areas. Email sales@binarytraits.com with your address and we will confirm availability.

Once-off onboarding on your first invoice: R369 per line.

Domains

Your name online

Registered in your name. You pay the register price in the first year and the renew price each year after, on your 25th invoice.

Ending	Register	Renew
.co.za	R109first year	R139/ year after
.org.za	R109first year	R139/ year after
.africa	R219first year	R299/ year after
.joburg	R359first year	R379/ year after
.capetown	R359first year	R379/ year after
.durban	R359first year	R379/ year after
.com	R299first year	R359/ year after
.net	R349first year	R369/ year after
.org	R209first year	R349/ year after
.co	R519first year	R1,149/ year after
.online	R39first year	R529/ year after
.store	R89first year	R989/ year after

Other endings are quoted on request. Restoring an expired domain costs extra and is quoted at the time.

Extra work

Booked support time

Anything outside your plans is booked ahead by email and billed in 15-minute blocks on your next invoice.

Technical

Setup, changes and how-to help

New users, password and device help, DNS and mailbox changes.

R490 / hour

Specialist

Security, cloud and migrations

Account security, sign-in and access setup, AI assistant setup, and moving servers or email to us.

R900 / hour

Equipment

Computers and repairs

New and pre-loved computers for your business, and repairs when something breaks. Quoted per order by email.

New and pre-loved

Computers, screens and servers

Desktops, laptops, screens and servers. Other equipment is available on request. Email sales@binarytraits.com with what you need for a quote.

Quoted / per order

Repairs

Computer repairs

Diagnosis and repair of desktops and laptops. The time needed depends on the diagnosis. Book by email.

R750 / hour

Corporate gifting

Boardroom Gifts

Thank-you gifts for your clients, partners and staff, sourced and delivered for you. Quoted per order by email, no subscription.

Accessories

The Gentleman's Desk

Lighters, cutters, humidors and travel cases, gift-wrapped and delivered.

Quoted / per order

Verified only

The Reserve Range

The rest of the range is shown only to verified business accounts. Email sales@binarytraits.com with your company registration number to request access.

On request

Strictly business-to-business. Available only to companies registered with CIPC. Not sold to individuals or to anyone under 18. Proof of registration and the authorised buyer's age is checked before any quote is sent.

How billing and support work

Contract: Month to month. Cancel by email before the 20th and the service ends on the last day of the next month.
Invoice: Sent on the 25th. Payment due by the 29th for the month ahead.
Payment: Card through our secure payment link, or EFT using your invoice number as reference.
First month: Your first invoice carries the once-off onboarding plus your first month of service.
Support: Email support@binarytraits.com. Every request gets a ticket number.
Price reviews: Prices are reviewed every January and July. You get 30 days' notice by email of any change.